Loading error [RESOLVED]
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- Posts: 9
- Joined: Mon May 29, 2017 2:23 pm
Loading error [RESOLVED]
Hello, i have 26 lvl account on android 4. Recently, after trying spy om another player, i`ve got reconnection after which game refuse to load. Inidactor stops after "Сonnecting..." and nothing happen. I`ve tryed restart both application and phone, reconnect to inetrnet. Nothing helps. - the screen looks about like this (see attach).
I`ve install app on another android device (6.0) game starts normally, but when i try connect my profile from 26 lvl in settings, nothing happens.
Is it possible to repair game starting on android 4.0 or how can i migrate my progress to another phone without access to my main profile?
I`ve install app on another android device (6.0) game starts normally, but when i try connect my profile from 26 lvl in settings, nothing happens.
Is it possible to repair game starting on android 4.0 or how can i migrate my progress to another phone without access to my main profile?
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- MASTERMIND
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- Location: Mars
Re: Loading error
Dear Ergo user...
Please contact Developers on their email, their you will get fast help and issue will be resolved...
Developers Email:
support@tricksterarts.com
Few things before or after contacting them...
One email is enough bcoz they receives many mails from other users..
Dont send one mails multiple times...
And i think you are banned bcoz u tried to hack the Hackers with gameKiller or gameGuardian...
Or any other tool...
Reference Link BElow:
viewtopic.php?f=6&t=287
Regards:
Ergo User
Please contact Developers on their email, their you will get fast help and issue will be resolved...
Developers Email:
support@tricksterarts.com
Few things before or after contacting them...
One email is enough bcoz they receives many mails from other users..
Dont send one mails multiple times...
And i think you are banned bcoz u tried to hack the Hackers with gameKiller or gameGuardian...
Or any other tool...
Reference Link BElow:
viewtopic.php?f=6&t=287
Regards:
Ergo User

Keep Calm & Download Core
MasterMind
Level: 32
Rep: 1000+
Core9
IP: USA










MasterMind

Level: 32

Rep: 1000+

Core9

IP: USA

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- Posts: 9
- Joined: Mon May 29, 2017 2:23 pm
Re: Loading error
Thanks for your answer. I didnt use any of hacking tools to hack the game, but i was online during a couple of hours, may it be the reason of this fact?
P.S. I`ve send e-mail on support@tricksterarts.com and now waiting
P.S. I`ve send e-mail on support@tricksterarts.com and now waiting
Re: Loading error
There's an FAQ just above your postTestreHuck wrote:Thanks for your answer. I didnt use any of hacking tools to hack the game, but i was online during a couple of hours, may it be the reason of this fact?
P.S. I`ve send e-mail on support@tricksterarts.com and now waiting

The loading bar stops just before it is full:
Most likely cause of this is a small amount of data corruption or incompatibility [...] Please try clearing the application cache in the app settings on your device.
I'll be the one answering your e-mail, so apologies if you have a different name than on here, and I send you the exact same information by mail xD Without looking too deep into it, it does seem possible that downgrading Andriod versions has potentially left you open to data incompatibility.
There are 10 types of people in the world. Those that can read binary, and those that cant.
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- Posts: 9
- Joined: Mon May 29, 2017 2:23 pm
Re: Loading error
Yes, my game nick diiffer from e-mail. I `ve just checked my mail - i didnt receive any mail about gsme, however you answer here circumstantially. You advise me to clean app cache, but i`m afraid that i will lost all my progress in in this case, or may be exists some engine for recovery my account progress?Luminaar wrote:TestreHuck wrote: The loading bar stops just before it is full:
Most likely cause of this is a small amount of data corruption or incompatibility [...] Please try clearing the application cache in the app settings on your device.
I'll be the one answering your e-mail, so apologies if you have a different name than on here, and I send you the exact same information by mail xD Without looking too deep into it, it does seem possible that downgrading Andriod versions has potentially left you open to data incompatibility.
Add: to recover my profile on another device, game needs code from main net, to which i dont have access ((
Re: Loading error
You have Google play game connected. If you do you can recover it. Also I'm sure cache is harmless.TestreHuck wrote:Yes, my game nick diiffer from e-mail. I `ve just checked my mail - i didnt receive any mail about gsme, however you answer here circumstantially. You advise me to clean app cache, but i`m afraid that i will lost all my progress in in this case, or may be exists some engine for recovery my account progress?Luminaar wrote:TestreHuck wrote: The loading bar stops just before it is full:
Most likely cause of this is a small amount of data corruption or incompatibility [...] Please try clearing the application cache in the app settings on your device.
I'll be the one answering your e-mail, so apologies if you have a different name than on here, and I send you the exact same information by mail xD Without looking too deep into it, it does seem possible that downgrading Andriod versions has potentially left you open to data incompatibility.
[Insert uncreative signature here]
Actually, you can join our discord, where questions will be answered with 24hours, here is the join link for you:
www.discord.me/hackersmobile
Actually, you can join our discord, where questions will be answered with 24hours, here is the join link for you:
www.discord.me/hackersmobile
Re: Loading error
Cashe only stores your temporary data. Other things are obtained from server.TestreHuck wrote:Yes, my game nick diiffer from e-mail. I `ve just checked my mail - i didnt receive any mail about gsme, however you answer here circumstantially. You advise me to clean app cache, but i`m afraid that i will lost all my progress in in this case, or may be exists some engine for recovery my account progress?Luminaar wrote:TestreHuck wrote: The loading bar stops just before it is full:
Most likely cause of this is a small amount of data corruption or incompatibility [...] Please try clearing the application cache in the app settings on your device.
I'll be the one answering your e-mail, so apologies if you have a different name than on here, and I send you the exact same information by mail xD Without looking too deep into it, it does seem possible that downgrading Andriod versions has potentially left you open to data incompatibility.
Add: to recover my profile on another device, game needs code from main net, to which i dont have access ((
If it doesn't work the you may have to delete game and reinstall. if you linked account ot Google you should be able to recover progress. Otherwise...
Note:
Malicious hacking is called Cracking
Malicious hackers are called Crackers

Lvl: 43
Core: 12
Rep<100
Main offense: shuriken
Gate buster: blaster
Smurf: Crack69_
Join us on discord for tips and tricks: https://discord.me/hackersmobile
Malicious hacking is called Cracking
Malicious hackers are called Crackers


Lvl: 43
Core: 12
Rep<100
Main offense: shuriken
Gate buster: blaster
Smurf: Crack69_
Join us on discord for tips and tricks: https://discord.me/hackersmobile
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- Posts: 9
- Joined: Mon May 29, 2017 2:23 pm
Re: Loading error
Yes, i thought it would help, but when i install game on another android device with the same google play account, nothing was recovered and game strted from the begining tutorial. when i tryed recover my progress, it asked code from main net, .... so i cant understand how reinstallation will solve this problemCrack69 wrote: Cashe only stores your temporary data. Other things are obtained from server.
If it doesn't work the you may have to delete game and reinstall. if you linked account ot Google you should be able to recover progress. Otherwise...
Re: Loading error
Did you link to Google account on first account?TestreHuck wrote:Yes, i thought it would help, but when i install game on another android device with the same google play account, nothing was recovered and game strted from the begining tutorial. when i tryed recover my progress, it asked code from main net, .... so i cant understand how reinstallation will solve this problemCrack69 wrote: Cashe only stores your temporary data. Other things are obtained from server.
If it doesn't work the you may have to delete game and reinstall. if you linked account ot Google you should be able to recover progress. Otherwise...
Note:
Malicious hacking is called Cracking
Malicious hackers are called Crackers

Lvl: 43
Core: 12
Rep<100
Main offense: shuriken
Gate buster: blaster
Smurf: Crack69_
Join us on discord for tips and tricks: https://discord.me/hackersmobile
Malicious hacking is called Cracking
Malicious hackers are called Crackers


Lvl: 43
Core: 12
Rep<100
Main offense: shuriken
Gate buster: blaster
Smurf: Crack69_
Join us on discord for tips and tricks: https://discord.me/hackersmobile
-
- Posts: 9
- Joined: Mon May 29, 2017 2:23 pm
Re: Loading error
Yes. but tell me how it may help?Crack69 wrote: Did you link to Google account on first account?