[Bug] Map Pattern not saving

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Matt
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Joined: Thu Sep 22, 2016 1:55 pm

[Bug] Map Pattern not saving

Post by Matt » Thu Sep 22, 2016 9:37 pm

I just wanted to report a bug in the iOS platform that I'm experiencing on my iPad. If I try to remap some hacking tools in my home and the I exit the game or go into the world the map is not saved. On Android everything is OK tough.

frayedczar
Posts: 5
Joined: Thu Sep 22, 2016 10:25 pm

Re: [Bug] Map Pattern not saving

Post by frayedczar » Thu Sep 22, 2016 10:26 pm

I'm on android, same bug

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Trickster
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Re: [Bug] Map Pattern not saving

Post by Trickster » Fri Sep 23, 2016 4:21 am

If changes in your network layout are not saving it is probably related to your internet connection. The "lost wifi connection icon" is not 100% accurate and sometimes information about your net layout still might get lost in cyberspace :)

Considering how many people are playing now and how many reporting this bug, it realy looks like unstable wifi or mobile-net.

gangboy
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Joined: Fri Sep 23, 2016 5:18 am

Re: [Bug] Map Pattern not saving

Post by gangboy » Fri Sep 23, 2016 5:21 am

Nope. Internet connection is fine, but changes in network are not saving at all. :o :o

Matt
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Joined: Thu Sep 22, 2016 1:55 pm

Re: [Bug] Map Pattern not saving

Post by Matt » Fri Sep 23, 2016 10:33 am

I can confirm that it is not related to Wi-Fi or Mobile network. I've done this like 7-8 times and it never saved the map

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LadTy
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Re: [Bug] Map Pattern not saving

Post by LadTy » Fri Sep 23, 2016 12:00 pm

Is it not saving the network at all for you, or 'only' very often not? Is it happening to you in the Rebuild mode as well?
-> Try opening the 'build/shop' menu (where you purchase nodes), and in the top left corner you will see a 'Rebuild' button. Try modifying your network that way and than click save, if it helps.

We are trying to pinpoint the problem, no idea what that is for now though since it is really rare.
The only sensible think I can think of is that you cannot modify your network topology after a new node is built because there has to be a server confirmation first, so a few seconds that might not be possible, after that though all should be fine
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Varcolac777
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Joined: Fri Sep 23, 2016 6:18 pm

Re: [Bug] Map Pattern not saving

Post by Varcolac777 » Fri Sep 23, 2016 6:24 pm

Same problem here, tried using the 'Rebuild' option as well. Still not saving. And it has never saved the topology till now (playing since a day). Hope it will be fixed soon. Platform: iOS; Device: iPad Air 2

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Trickster
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Re: [Bug] Map Pattern not saving

Post by Trickster » Fri Sep 23, 2016 7:10 pm

We are focusing on this one, trying to solve it ASAP

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Trickster
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Re: [Bug] Map Pattern not saving

Post by Trickster » Fri Sep 23, 2016 8:43 pm

We investigated
  • * Went through all your accounts (except frayedczar, couldnt find his nick in our database)
    * Checked your logs step by step - literally. Found no anomaly, no error, only properly saved networks
    * I went myself directly to your networks and tried rewiring your nodes. Did that several times back and forht, always saved. No issue found. I reverted the net to layout it was before I started.
    * Result - no issue reproduced
Except you guys here, nobody else reported it (and there are tens of thousands players in the game playing). Based on that we think (might not be true) that it can be related to your wifi, devices or a way how you play the game.

What could help
  • * Try different wifi connection
    * When you rewire your network, wait for couple seconds (lets say 5), before you leave to world or you close the app itself.
    * Let us know what devices you use and may be we will find some similarities??
We will try one trick on our server which might help, but no guarantee here.

Barathon
Posts: 2
Joined: Sat Sep 24, 2016 11:50 am

Re: [Bug] Map Pattern not saving

Post by Barathon » Sat Sep 24, 2016 11:51 am

Same problem! Did anyone manage to solve it! No wifi problem here!

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