Lost my account

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SpiritualSoul
Posts: 2
Joined: Fri Dec 23, 2016 7:44 am

Lost my account

Postby SpiritualSoul » Fri Dec 23, 2016 7:47 am

I have lost my level 14 account by the name "SpiritualSoul". After i installed the latest update, my app got reset and my account was gone.
Now i can't get it back because i didn't link it with any Google or Facebook.
I have emailed the devs, but no response has been received.
Is there anything I can do to get my account back.
Thank you
SpiritualSoul

3ly
Posts: 65
Joined: Sun Nov 27, 2016 6:42 am

Re: Lost my account

Postby 3ly » Fri Dec 23, 2016 1:20 pm

Isn't it like compulsory to link your gmail or Game Center? In any case since you've contacted Trickster Arts all you can do now is wait.
IGN: 3ly
Lvl: 23 C: 7

Merry Christmas!!
[~3ly]

SpiritualSoul
Posts: 2
Joined: Fri Dec 23, 2016 7:44 am

Re: Lost my account

Postby SpiritualSoul » Fri Dec 23, 2016 1:25 pm

Hi
They just replied to me an hour ago and have solved my problems. I have my account back.
Thanks anyways.

e1a00000
Posts: 245
Joined: Thu Dec 01, 2016 9:22 am

Re: Lost my account

Postby e1a00000 » Fri Dec 23, 2016 7:47 pm

Regarding this issue though, I can't link my google account and my ing account. Can a trickster suggest a fix please?

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LadTy
Posts: 122
Joined: Wed May 04, 2016 4:27 pm

Re: Lost my account

Postby LadTy » Sat Dec 24, 2016 12:38 am

e1a00000 wrote:Regarding this issue though, I can't link my google account and my ing account. Can a trickster suggest a fix please?

This is often hard to pinpoint and is more of an internal problem of the device/system/accounts. But at the same time, there is one thing that works for many (/most?) that had the same issue -> try wiping the cache of google services... you can peak here if it will help you in any way http://www.howtogeek.com/206062/how-to- ... -services/

For potential iOS users who find this topic - there usually works to just log off your GameCenter account, fully quit Hackers (force close the game, or just restart the device), and then click the connect button ingame, which should prompt the GameCenter login dialog and hopefully link together.
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Hell_Diguner
Posts: 221
Joined: Sun Nov 20, 2016 9:03 am

Re: Lost my account

Postby Hell_Diguner » Sat Dec 24, 2016 10:31 pm

FYI, linking your Google Play account is not compulsory in Hackers. You can hit the 'back' button to close the login prompt, and most android games will work just fine. Google has quite enough of my information already; they don't need to also know my game activity, so I don't bother with the handful of games that require account linking.
Hell_Diguner - C12L39, Had C12L29 (world record), Shuriken main
DiaboliExMachina - C12L38, Worms+Maniac main
CaptainDavyJones - C12L39, Beams main, will eventually be Kraken main

e1a00000
Posts: 245
Joined: Thu Dec 01, 2016 9:22 am

Re: Lost my account

Postby e1a00000 » Sat Dec 24, 2016 10:48 pm

Hell_Diguner wrote:FYI, linking your Google Play account is not compulsory in Hackers. You can hit the 'back' button to close the login prompt, and most android games will work just fine. Google has quite enough of my information already; they don't need to also know my game activity, so I don't bother with the handful of games that require account linking.


Wait till you lost your account by either a broken phone, data loss, etc

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Trickster
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Posts: 391
Joined: Wed May 04, 2016 10:38 am
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Re: Lost my account

Postby Trickster » Sat Dec 24, 2016 10:55 pm

Hell_Diguner wrote:FYI, linking your Google Play account is not compulsory in Hackers. You can hit the 'back' button to close the login prompt, and most android games will work just fine...


This is how my face looks like, when we receive email with "I did not link my account to google and I lost it, please help..." :roll:

3ly
Posts: 65
Joined: Sun Nov 27, 2016 6:42 am

Re: Lost my account

Postby 3ly » Mon Dec 26, 2016 8:21 am

Hell_Diguner wrote:FYI, linking your Google Play account is not compulsory in Hackers. You can hit the 'back' button to close the login prompt, and most android games will work just fine. Google has quite enough of my information already; they don't need to also know my game activity, so I don't bother with the handful of games that require account linking.

Everytime I press the back/cancel button the login screen comes out again.
IGN: 3ly
Lvl: 23 C: 7

Merry Christmas!!
[~3ly]


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