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Rollback in Linq device

Posted: Thu Feb 13, 2020 6:18 pm
by jonasangelim
Rollback in Linq device :cry: :!: :!:

Hi guys, my brother put my Link device code in your hackers game, only to tests, now we cant' reverse this to him, to be your account and network again.

some could help with this rollback?

regards
jonas

Re: Rollback in Linq device

Posted: Thu Feb 13, 2020 6:51 pm
by Luminaar
jonasangelim wrote:
Thu Feb 13, 2020 6:18 pm
Hi guys, my brother put my Link device code in your hackers game, only to tests, now we cant' reverse this to him, to be your account and network again. some could help with this rollback?
Hey. A rollback of the "Link Device" isn't possible, sorry!

What we can do is "unlink" the two devices so that both accounts are no longer connected. Your brother will need to wait for this to be completed before we can reconnect him to his original network. Depending on the previous account info/device/connections that were overwritten, he may also need to create a new account in order to connect him to his previous network.

Please contact us here to request a 'Link Device Removal' and send us the Network name, level and in-game country of your network so we can get the process started!

Re: Rollback in Linq device

Posted: Thu Feb 13, 2020 7:21 pm
by jonasangelim
accounts information..

Network name: Angelim
Level: 12
Country: Brasil.

My friend:

Network name: r.vannucci
Level: 12/13, i'm (not remember)
Country:

Re: Rollback in Linq device

Posted: Tue Feb 18, 2020 12:43 am
by Luminaar
jonasangelim wrote:
Thu Feb 13, 2020 7:21 pm
accounts information..

Network name: Angelim
Level: 12
Country: Brasil.

My friend:

Network name: r.vannucci
Level: 12/13, i'm (not remember)
Country:
I understand this has now been resolved. Please check your email for additional information on getting you both reconnected to the correct networks!