Account reset

Anything related to Hackers that doesn't fit in another forum
Samrock
Posts: 1
Joined: Sun Mar 04, 2018 2:58 pm

Re: lost account

Post by Samrock » Sun Mar 04, 2018 3:02 pm

After reinstalling the game when I sign in my account it will replaced by new account and my whole progress was lost

Luminaar
Posts: 1137
Joined: Wed Sep 21, 2016 2:46 pm
Location: UK

Re: lost account

Post by Luminaar » Sun Mar 04, 2018 5:04 pm

Samrock wrote:After reinstalling the game when I sign in my account it will replaced by new account and my whole progress was lost
Hey Samrock,

If you had previously connected your network via Google, Gamecenter or Facebook, your saved network is able to be restored by selecting the "Already have an account" option in the top right when starting a new game. A network can also be recovered by selecting World Map > Settings, and connecting your network there.

If you're signing in to an account that already has a network associated with it, the game will offer to load the network that has been signed in to, overwriting the current network.

If you've ended up on a previous or incorrect network, please send a mail to support@tricksterarts.com, with details of both your current network and the network you wish to recover, and we'll process it from there.
There are 10 types of people in the world. Those that can read binary, and those that cant.

Dumbo999
Posts: 1
Joined: Sun Nov 08, 2020 3:23 pm

Re: Account reset

Post by Dumbo999 » Sun Nov 08, 2020 3:24 pm

Trickster wrote:
Fri Sep 30, 2016 6:34 am
1337h4x0rg wrote:Can you guys please add a completely restart feature for the game? If you could it would be greatly appreciated and I love your game btw! A 5 star review from me :D
At the moment the only way how to reset an account is to contact us on contact@tricksterarts.com and we will reset it for you.
I have sent a email :D :D but still haven't got the confirmation email :?: :?: :?:

Luminaar
Posts: 1137
Joined: Wed Sep 21, 2016 2:46 pm
Location: UK

Re: Account reset

Post by Luminaar » Sun Nov 08, 2020 7:32 pm

Dumbo999 wrote:
Sun Nov 08, 2020 3:24 pm
I have sent a email :D :D but still haven't got the confirmation email :?: :?: :?:
Network resets are a lot easier in v1.209/1.210! Check out the manual reset method - along with new info for the latest versions - here.
There are 10 types of people in the world. Those that can read binary, and those that cant.

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