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upgrade [RESOLVED]

Posted: Thu Apr 11, 2019 2:13 pm
by Gowresh
The has been a issue since the last update whenever i upgrade any node and exit game and open it next day upgrade time is same, it is upgrading only when we open the game so please solve ASAP

Re: upgrade

Posted: Fri Apr 12, 2019 1:54 am
by Luminaar
Gowresh wrote:The has been a issue since the last update whenever i upgrade any node and exit game and open it next day upgrade time is same, it is upgrading only when we open the game so please solve ASAP
While not specifically a bug with the game itself, this is a known issue which occurs when there has been an issue with devices/data requests (such as assigning Building Threads) being unable to be processed by the server.

When an action has not been completed by the server (in the case of a dropped connection for example,) the app will wait a little while for the information to be received, and then request the information again after a short period of time. This is done to prevent actions from being incorrectly processed twice. :) If a player has closed the app before the refresh takes place however (which is sometimes expected as from the player's perspective, building threads/upgrades have been assigned accordingly,) the server is unable to refresh the information, which can result in the initial action not being processed at all.

The best solution for this is to make any upgrade changes you desire, and then switch to the World Map and back again. This will refresh the server information on the app, and let you know that the upgrade change has been processed. You'll then be able to close the app, and the upgrades will continue working correctly behind the scenes while the app is closed.