Hack bug [RESOLVED]

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Joined: Sat Mar 30, 2019 9:18 am

Hack bug [RESOLVED]

Post by E.A.E.G.S » Sat Mar 30, 2019 9:20 am

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Re: Hack bug

Post by Luminaar » Sat Mar 30, 2019 5:11 pm

Hey. We're using Google Translate for any non-English reports, but it's not always the most accurate translations. Sorry in advance if I've misunderstood the report.

I understand that you've completed a hack, but didn't get the rewards at the end. This can sometimes happen when there has been a connection issue between your device and the server, resulting in the server being unable to validate the hack results.

While the usual cause of this is simply a minor loss of internet connection, high ping and small packets of data loss happen even on the best of connections. :( Unfortunately in most cases, there's no resolution that can be taken by either yourself or us, as temporary connection/packet loss is simply something that happens from time to time.

We perform regular checks on the server, and everything is working as expected right now. We'll continue to perform checks on our infrastructure, and if we discover any issues which consistently prevent players from connecting, we'll be sure to let you know!
There are 10 types of people in the world. Those that can read binary, and those that cant.

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