Connecting Issues [RESOLVED]
Posted: Tue Feb 12, 2019 7:51 pm
After downloading the game for the first time on my new phone, my game wont load at all. The bar just stays white. Any way to fix this?
Hey. Sorry to hear of your connection issue.GoodZixt wrote:After downloading the game for the first time on my new phone, my game wont load at all. The bar just stays white. Any way to fix this?
Thanks for the extra details.GoodZixt wrote:So, I have logged out of my google play account, and cleared both the cache and data from the game, but I still get the white loading bar, which then leads to the try again button. I am connected to Wi-Fi if that helps.
No backups sounds perfect. The US is perfectly fine for receiving server info. There's also no need for the device details - see below!GoodZixt wrote:I have no backups of the game on my device, and I previously installed on my phone's storage. I'm not sure if censorship would be in play, as I looked at the list of countries, and I'm not sure if america censors this. I also don't have data on my device, but if you want the phone's specs I can give those.
That's great news, in the respect that your network itself looks to be in perfect condition.GoodZixt wrote:So here's where I'm at so far, I managed to get back to my old account on another device, successfully with no problems.